Training - FAQ
This section contains Frequently Asked Questions (FAQ) in relation to our Training services.
Please feel free to browse the list of questions and their answers.
If you can not find the relevant information you are looking for within this guide, then please use the Ask Us form to notify us. If we think your suggestion would benefit everyone we will extend the FAQ accordingly.
Training Frequently Asked Questions
- What sorts of training courses are available for SwiftOps.com?
Web-based courses, including basic system usage and on specific subjects, are available by arrangement. Computer-based training sessions, which can be accessed when and as required, are available as CD-Rom packages, covering all aspects of the system. Virtual classroom sessions, which will be arranged on a regular basis, are designed to cover specific areas of the system. If required, classroom courses can be arranged at the AirData premises or at a customer's site.
- What level of knowledge is required to use SwiftOps.com?
The system has been designed to be intuitive and easy to use. Many of the system procedures and features will be similar in concept to software in everyday use. The Modular construction also means that users can work with as much or as little of the system as they need.
Customers familiar with our AirPlan product will be immediately familiar with with many of the tried and tested concepts included in SwiftOps.com
- How much does the training for SwiftOps.com cost?
As far as is possible, the training forms part of the system package and is free. However, if customers require their own specialist training courses these will be charged at a reasonable commercial rate.
- Can I be awarded any sort of certification after SwiftOps.com training?
Accreditation for different levels of training on the system is recognised as being beneficial to everyone concerned. The more formal training courses will include testing at different levels/grades and include appropriate certification.
- What training facilities are available for the AirPlan system?
Training courses, either at AirData or on a customer site, are available and can be tailored to suit your needs. There are written notes on some aspects and features of the system and a basic user manual, which are available for customers on a CD-Rom. The "Halo" system, which customers can access via the Internet, includes an extensive Knowledge Database.
